RailOne App 2025 All-in-One Travel Solution by Indian Railways
In a major digital transformation move, Indian Railways has launched RailOne App 2025 an all-in-one mobile application that brings together various railway-related services under a single platform. With a mission to simplify train travel and enhance the passenger experience, RailOne represents a revolutionary step in making rail services more accessible, integrated, and efficient for millions of users.
Let’s explore what makes RailOne India’s most ambitious and practical “super app” for train passengers.
RailOne App 2025: What It Is and Why It Matters
RailOne App developed by the Centre for Railway Information Systems (CRIS), was officially launched in July 2025. It aims to eliminate the need for multiple railway apps like IRCTC Rail Connect, UTS, NTES, Rail Madad, and Food on Track by merging all these services into a single unified platform.
The app is available on both Android and iOS and supports a single sign-on using IRCTC or UTS credentials. It also allows guest access and provides content in multiple languages to cater to users from different regions of India.
Key Features of the RailOne App
RailOne is packed with features that make railway travel smooth, secure, and efficient:
1. Ticket Booking (All Types)
From reserved tickets IRCTC to unreserved tickets and even platform tickets, all bookings can be done via RailOne. Passengers no longer need to juggle between apps or stand in long queues at stations.
2. Live Train Tracking
The app provides real-time GPS-based train tracking, including updates on train location, platform number, and coach positions.
3. PNR & Journey Details
Users can check PNR status, view booking history, and receive journey alerts or notifications.
4. R-Wallet Integration
A built-in Railway Wallet (R-Wallet) offers a 3% discount on unreserved tickets and supports secure login via biometric or mPIN.
5. Food Delivery & E-Catering
With the integration of e-catering services, users can order food from trusted vendors at select stations and get it delivered directly to their seats.
6. Complaint Redressal via Rail Madad
Passengers can report service-related issues and track the status of their complaints directly from the app.
7. Last-Mile Travel & Porters
You can book last-mile taxis, autorickshaws, or even porters to help with your luggage.
8. Monthly Season Pass & Smart Cards
Frequent travelers can easily purchase and manage monthly passes or smart cards via the app.
Why RailOne Matters
Indian Railways serves over 2 crore passengers daily. Managing such a vast network demands smart, scalable solutions. RailOne is designed to meet this demand by:
- Reducing app clutter by offering one platform for all services
- Making train travel easier and more transparent
- Enhancing passenger satisfaction with features like tracking, food orders, and refund updates
- Saving time and cost with integrated ticketing and wallet options
In addition, backend infrastructure upgrades now support up to 1.5 lakh ticket booking requests and 40 lakh information requests per minute, ensuring a smoother and faster experience.
Safety & Accessibility
RailOne prioritizes user safety with secure login methods (biometrics or mPIN) and data privacy. The app is also accessible to senior citizens, visually challenged users, and passengers from rural areas due to its multilingual interface and simplified layout.
How to Download & Use RailOne
- Go to the Google Play Store or the Apple App Store
- Search for “RailOne – Indian Railways”
- Download and install the app
- Sign in using IRCTC or UTS login, or continue as a guest
- Explore the dashboard for ticketing, tracking, wallet, and more
The Road Ahead
RailOne is not just an app it represents Indian Railways vision to become digitally empowered and passenger-centric. In the future, the app may include advanced features like:
- AI-powered travel suggestions
- Voice-based ticket booking
- Smart station navigation
- Loyalty programs for frequent travelers
Conclusion
With the RailOne super app Indian Railways has entered a new era of digital convenience. Whether you’re a daily commuter or an occasional traveler, this app ensures a seamless, integrated, and user-friendly experience from ticket booking to food ordering, all under one roof.